JOBS IN TELENOR BANK 29 SEP 2018
Position / Title: EUC Support Executive Job Type: Permanent Department: EUC Location: Karachi Qualification & Experience:
• CCNA/ MCTS/MCITP Key Responsibilities:
• Installation, configuration and ongoing usability of desktop/laptops/workstations computers, peripheral equipment and software within established standards and guidelines.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Installation & troubleshooting of network equipment e.g. Switches, network printers etc.
• To assist in producing standard configurations, documentation and procedures in order to streamline processes and produce efficiencies.
• Follow proper documentation, change management process and updating inventory of software and hardware.
• Taking ownership of customer issues reported and seeing problems through to resolution.
• Researching and identifying solutions to resolve EUC issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment.
Interested candidates shall apply at [email protected] before 01 Oct 2018